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How can we make Techpacker better? Share Ideas, Report Problems or ask any questions Here
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Sort Techpack in List View

We would like to be able to put them in an order of our style numbers so we are able to access them quickly without looking through the list.
Response from the site administrator
techpack, 27.12.2016
The sorting is now completed. You can Sort Techpacks both on grid & list view based on style number (A-Z or Z-A or most recent). Hope this helps you to get products mades fast, better and together :)
Gabe, 11.07.2016, 11:48
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0
votes

away for too long error message

I have an error message saying that I am away for too long and I can't access the explore function
Response from the site administrator
techpack, 06.09.2016
Hi Donovan,
Thanks for reporting this bug. We had some issues with certain accounts that were causing the accounts to keep crashing. We apologies for this issue and would like to assure you that it was fixed instantly. Wish you a wonderful time tech-packing :)
Donovan Mathews, 25.07.2016, 20:28
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0
votes

close account

need to close account, not satisfied with service
Response from the site administrator
techpack, 06.09.2016
I'm sorry to hear that you are not satisfied with our services however I would like to assure you that our team are making every possible progress to making Techpacker the best fashion productivity tool ! We would love to hear more on how do you think we can make Techpacker better?
Not sure if it will change your decision but in last few weeks, we have worked on making our UI better, added a lot of features such as 'Techpack versioning', direct reply by email, adding lines to describe and many other features. I hope you will give another try and signup again on Techpacker.
lol, 05.08.2016, 10:58
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0
votes

Our client has tried to send their techpacks but nothing has come.

Our client has told us they sent their tech packs more than once now but nothing has come. How long should we wait? Its been over 24 hours.
Response from the site administrator
techpack, 06.09.2016
Taner left the following message on Skype:
" Your team was quite helpful. For some reason the client has disappeared, no further contact with us or TechPacker support."
This issue is now resolved and completed !
Taner, 18.08.2016, 14:24
1 comment
0
votes

When I make a card and I want to change it from sketch to measurement section, e.g. when specifying size of logo print, I am unable to move it directly from one type to another, so I have to input and annotate again.

Response from the site administrator
techpack, 29.12.2016
This function of moving cards between Sketch, Material and Measurement was completed in our latest release 0.6.8. Hope it helps !
Zoe, 26.08.2016, 12:33
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0
votes

Un-archive Cards problem

I Noticed that when I archived the card, It doesn't have an Un-Archive option to bring it back, but did have an archive option (even though it had already been Archived) This seemed to bring it back.
Michael W, 22.09.2016, 11:00
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0
votes

Annotation: sometimes when I am annotating, it cuts me off from typing.

It won't let me type my full description. and sometimes, i will come back and it allows me to for example...I might be writi
Response from the site administrator
techpack, 28.12.2016
This BUG is now resolved in our 0.6.5 update
Sophia B, 24.09.2016, 01:21
0 comments
0
votes

On uploading an image : the color is changed !

when I upload a images on tech packer, the color is changed. I attached a photo for your understading below. As you can see the picture, I can find color difference very easily.
Response from the site administrator
techpack, 28.12.2016
This problem is fixed as we increased the image size on the techpack and removed the issues related to image conersions. Hope it helps !
Debbie, 30.09.2016, 22:59
0 comments
0
votes

How would I know the manufacturer received my techpack email?

Response from the site administrator
techpack, 03.03.2017
At the time you email the techpack to your manufacturer, you will receive the email at the same time. And you know whether the techpack email is delivered to your manufacturer
Maria, 06.10.2016, 08:00
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votes

This PLM system is just like the system I used in grad school. But it doesn't have a merchandise calendar or deadline schedule.. So if I was working with a team I can assign deadlines, task, and events. It helps prioritize. One of your TechPacker as

Response from the site administrator
techpack, 27.12.2016
Hi Melinda,
You can setup Due-dates and approval status to each of the cards (example fabric approvals etc). This will setup the notifications to all the members in the team. Hope this helps !
Melinda Veillard, 08.10.2016, 14:39
0 comments
0
votes

I would like to have multiple due dates. Within a style there would be due dates for fabric, lab dips, trims, protos, etc.

Response from the site administrator
techpack, 10.11.2016
We absolutely agreed with you. In techpacker, you can create cards for different fabric, lap dips, trims..etc and you can assign a due date for each fabric/trips/protos.

See if this can help?
https://documentation.techpacker.com/techpack/add-cards.html
Krista Cary, 10.11.2016, 04:46
0 comments
0
votes

Open two screen views at once

Hi Teckpacker crew, It would be really great if we were able to open two screen views at once so if we were working on similar garments we can follow through reading one garment and altering for another garment. I hope this makes sense. If I open...
Kelli, 24.01.2017, 05:58
0 comments
0
votes

A sign pops up for important changes

Have you moved the favorites button? cant seem to do it? it was easy to just click on your favourites tab sorry just worked it out I would never have noticed it unless I asked though I must admit I dont always read them as I get so many...
Response from the site administrator
techpack, 03.03.2017
There's a pink spot on the top of Techpacker menu to notify users while we have new releases/ changes in the system.
Danni, 28.01.2017, 21:01
0 comments
0
votes

Change position of my teams?

I want the most used ones at the top of the page so I don't have to scroll down all the time?
Response from the site administrator
techpack, 23.03.2019
Teams are now changed to folders. And your request has been completed where the most used ones appear at the top of the page. You can now also Archive the folders. https://helpcenter.techpacker.com/hc/en-us/articles/360003766193-How-to-manage-Techpack-folders
Kelli, 10.03.2017, 07:31
0 comments
0
votes

Version: Option on what the changes are to be applied to

I'd prefer having an option what the changes are to be applied to
Response from the site administrator
techpack, 23.03.2019
We have completed this request. You can now generate a version on-demand instead of automatic versions.
This way you have the flexibility to decide on the changes that you want to appear on the new version compared to the previous version.

Fatema, 04.05.2017, 22:30
0 comments

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